Kontakami is a business that provides innovative solutions to meet customer service needs, with its standout features that simplify communication and enhance customer satisfaction.
DATE:
2024 – Present
Melon Branding Agency assisted HaloYelow in redefining their brand identity into Kontakami, an innovative customer service solution that focuses on ease of communication and enhancing customer satisfaction. This process began with a name change that reflects their mission to bridge more effective communication between companies and customers. The name “Kontakami” was chosen because it evokes a personal, memorable impression and directly reflects the essence of the services they offer.
Melon developed a brand concept that is more professional and relevant to the B2B market, allowing Kontakami to more effectively reach companies in need of reliable customer service solutions. This brand concept emphasizes values of simplicity, reliability, and user comfort. This approach contrasts with the previous, more B2C-focused approach, which has now shifted to emphasize the corporate and professional world.
In terms of visual identity, Melon designed fresher, more modern graphic elements to create a professional impression and facilitate acceptance in the B2B market. The minimalist logo design and the use of a clean, professional color palette give a strong, easily recognizable impression. Additionally, these visual elements support Kontakami’s image as a provider of efficient, reliable, and technology-driven customer service solutions.
Kontakami now presents a new, more professional face, specifically designed to meet the needs of the B2B market. With modern brand design, social media, and website, Kontakami offers more efficient, reliable customer service solutions, ready to optimally support businesses.
Melon Branding helped bring Kontakami’s website design to life with a professional and modern approach, focusing on user experience and engaging visuals. The Melon team worked to create an intuitive and responsive interface, ensuring that the Kontakami website is easily accessible across various devices. With a deep understanding of the B2B market’s needs, Melon designed a layout that is not only aesthetically pleasing but also functional, supporting Kontakami’s image as an efficient and innovative customer service solution.